Hunt it down here
On a TIE card it opens with the letter E and a run of digits (something like E00000000), printed on either the front or the reverse of the card.
On the green EU certificate it shows up as the IXESP or C-number reference. Older A4 versions sometimes spell it out as "Nº de soporte" up near the top.
What you actually use it for
It is the key to proving who you are on digital services like Cl@ve, the immigration portal and a heap of regional government sites. Without it, those online procedures simply will not let you through.
In Fuerteventura
Most the número de soporte requests across the Canary Islands pass through the Fuerteventura office. We know exactly what they ask for — and we accompany you, whether you live in central Fuerteventura or out in Puerto del Rosario.
Frequently asked questions
On some certificates it is the IXESP reference rather than a line labelled support number. If you still cannot spot it, send us a photo and we will point straight to it.